Return and Exchange Policy

100% Guarantee - secure shopping concept

As a premium family manufactory which produces no mass-produced goods, we can offer no reasonable sample sizes.

All ingredients of our products are very high quality and very skin friendly. Nevertheless, individual intolerances can never be completely ruled out.

Therefore we offer the following 100% Guarantee Program:

1. Should a DRHAZI product, contrary to expectations for your skin to be incompatible, you can return the product being tested within 14 days of receipt. You will then receive a return Remuneration voucher to the value. Only the resulting postage costs incurred is up to you. The voucher is redeemable within one year. So we assume the entire risk.

So you can enjoy the beneficial effects of our natural cosmetics careless and carefree.

2. We have specially compiled for you test sets for different skin types. The quality DRHAZI cosmetic products you can test for the time being, to experience the excellent tolerability personally. Test the products and convince yourself of the exclusivity of this high-quality face care!


Any retail product purchased on drhazi.com, received within the last 30 days and more than half full can be returned for refund or exchange. Returns and exchanges can only be processed if the return/exchange form is included.

Download our return/exchange form here and include it in your package.

Shipping costs will not be refunded and Babos Natural does not pay for return shipping. Deluxe Sample Sets are not eligible for return or exchange.

PLEASE NOTE: Only products purchased at drhazi.com may be returned for refund or exchange.

If you have questions about returns or exchanges, please contact us an emil info@drhazi.com.

International Returns

Please see “Return and Exchange Policy” for international returns and exchanges.

PLEASE NOTE: Only products purchased through drhazi.com or via phone or email may be returned for refund or exchange on international orders.